ServiceX.IN

Managing production for businesses in service industry !!!

That's the way we have looked at everyday management of small business in service industry. Here is the basic viewpoint we have taken to make this work.
Your business = Contacts + Reference * + Cases
* Product / Service associated with contacts
And here is how it gets translated for you

Your business	Contacts	Product / Service	Cases
Maintenance and Workshops	Customer Technicians Supplier...	Products Installation...	Support, Repair, Visit, Sales, Administrative
Doctor / Small Hospital	Patients Doctors Pharmacies Associates...	Patient file Diseases...	Consulting, Operating, Indoor services, OPD services
Advocates, Solicitors, Accountants	Clients Judges Lawyers...	Case files Asset files...	Civil, Litigation, Criminal...
Software development	Customers Outsourcing agencies, Developers...	Projects Products Consultancy...	Support, Development, Technology...
Laboratories	Patients Doctors Hospitals...	Report	Pathology, Histology...
Property consultants	Builders Contractors Tenants Investors	Apartments Bungalows Houses Offices Shops...	Rent, Ownership, Lease...
ServiceX.In understand various service businesses and its vocabulary and hence it can be setup for any of these or similar businesses.



Here is a brief overview of what it can accomplish for you		Contact Us
The solution can be setup for your business. What it means is you can make the solution use the vocabulary you use in your business. References can be Files for Lawyers, Patient case files for doctors, Installations for maintenance businesses and so on so forth Everything that happens in your business is a "Case Life Cycle". This means case can be created, assigned, followed up and completed. At the source of everything lies a Contact. Some actions and attributes that each contact have are Import and export of this data Associate multiple addresses to a contact Schedule future cases for a contact or set notifications Manage references (Installations for maintenance, Apartments for property consultant, Case file for doctors and so on so forth). Each case is enabled with the actions like Registration of case (Phone call, Email, In person...) View case history Provide attachments to the case Design your own form and associate it with the case (one of our favourite) Exchange, provide, replace, loan any stock keeping items for the case Associate contacts with the case (Could be Judge for lawyers, Doctors for laboratories...) and more Keep inventory of things Reports has been designed more as the presentation of actionable information. So when you see some information, the system will provide you with possible actions. And yes they cover almost every possible kind of information you want from the system. Knowledge repository		Samir Sanghavi Mobile : +91-9428503829 Email : samir@cybersurfindia.com Name Background Contact Info (your phone, address, etc)

Cybersurf (India) Pvt. Ltd.
Email : contact@cybersurfindia.com
Phone : 91-79-40023023, 32919492, 26402371
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ServiceX.IN

Managing production for businesses in service industry !!!

Here is a brief overview of what it can accomplish for you

Contact Us